Table Games Floor Supervisor - MGM Springfield

About the Role

Springfield, Massachusetts The SHOW comes alive at MGM Resorts International Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests. THE JOB: Join the thrilling atmosphere at MGM Springfield as a Table Games Floor Supervisor ! As a Table Games Floor Supervisor, you will play a crucial role in overseeing the operations and conduct of assigned table games and personnel. Your leadership will ensure that our guests experience exceptional service while enjoying their time in our dynamic gaming environment. THE STARTING RATE: $29.00 per hour THE DAY-TO-DAY: Manage performance of dealers to ensure that each game is dealt to the customer with a high degree of proficiency and that superior customer service is provided to guests Monitor guest flow and notify management when adjustments to open table games are needed Observe, evaluate, and rate players objectively and accurately in accordance with departmental policy Maintain proper bankroll levels to accommodate existing or anticipated play Reconcile table accounting accurately and with integrity and maintain card/dice and all gaming equipment Verify the accuracy of all documents and ensure that all procedures are adhered to Notify the Pit Manager and/or Shift Manager immediately of any unusual activity of high limit play or if damage/tampering of equipment is suspected THE IDEAL CANDIDATE: Has a High School Diploma or GED Has 2+ years of prior relevant experience or casino operations experience, or according to property requirement, or an equivalent combination of education, training and experience THE PERKS & BENEFITS: Free meals in our employee dining room. Free parking on and off shift. Access to company hotel, food and beverage, retail, and entertainmen