Restaurant Manager - Delilah

About the Role

The Restaurant Manager for Delilah at Wynn Las Vegas is responsible for leading daily operations within a high-profile, luxury dining and entertainment venue. This role ensures seamless execution of service, exceptional guest experiences, and alignment with Wynn’s Forbes Five-Star standards. Delilah operates as a modern-day supper club, blending fine dining, live entertainment, and nightlife energy. The Restaurant Manager must deliver elevated hospitality while managing a dynamic environment that includes VIP clientele, high-volume service periods, and entertainment-driven dining. Key Responsibilities Operational Leadership Oversee all front-of-house operations, ensuring seamless service flow across dining, lounge, and entertainment components Manage opening, operating, and closing procedures to ensure readiness and adherence to Wynn standards Monitor dining room pacing, table turns, and guest flow to maximize both experience and revenue Ensure all environmental elements (lighting, music, temperature, presentation) align with the Delilah brand experience Guest Experience & VIP Service Deliver highly personalized service aligned with Wynn’s luxury hospitality standards Engage and interact with VIP guests, ensuring expectations are anticipated and exceeded Resolve guest concerns immediately, implementing service recovery strategies when needed Collaborate with VIP Services, Nightlife, and Casino Marketing teams to enhance guest experiences Team Leadership & Development Recruit, train, mentor, and supervise FOH team members including servers, hosts, and support staff Conduct pre-shift meetings to communicate VIPs, events, entertainment schedules, and service priorities Foster a high-performance culture that promotes professionalism, accountability, and collaboration Provide coaching, performance evaluations, and corrective action when required Financial & Business Management Drive revenue through optimized seating strategies, upselling, and premium guest ex