Three Sisters Cafe, Restaurant Server (Part-Time)

About the Role

The Restaurant Server is responsible for providing fast, friendly, and courteous service to every customer. Position requires ability to interact with the public, speak English clearly, remembering details, as well as physical exertion in the way of walking, standing, turning, bending, lifting, and carrying. All duties are to be performed within the guidelines of the Seneca Gaming Corporation’s policies and procedures, Internal Control Standards and objectives. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: 1. Report to work well-groomed in full uniform and on time with badge on upper left side of uniform. 2. Provide prompt, friendly, and courteous service of food and beverage to all our guests. 3. Be hospitable, friendly, and polite with all guests, co-workers, and management using positive body language. 4. Have a strong understanding of the philosophy and goals associated with Seneca Niagara Casino & Hotel and are supportive of them at all times. 5. Perform any duties assigned by the manager or shift manager. 6. Assist all employees (day and evening) in performing their duties whenever required and work as one team. 7. Be familiar with all check and cashing procedures. 8. Works in a designated area and is attentive to guests at all times and exceeds guest’s expectations. 9. Adhere to all policies and procedures pertaining to liquor laws. 10. Be knowledgeable of Seneca Niagara Casino & Hotel’s history as well as the map of the property, location of restrooms and telephones, hours of operation of stores and restaurants and be able to efficiently handle guest’s inquiries. 11. Maintain full knowledge of menu, wine lists, and daily specials. 12. Greet all guests within one minute in a friendly and courteous manner using positive body language. 13. Complete designated opening and closing side work daily and check with manager or shift manager before clocking out. 14. Relay all guest complaints and or compliments to manager or supervisor on duty. 15. Maintain a current under