Cashier Cage I, Player Services

About the Role

Primary Job Duties: – Includes but is not limited to: Conduct all cage transactions including cash exchanges, chip redemptions, check cashing, credit card cash advances, purchase ticket issuance, and TITO (Ticket-In Ticket-Out) ticket processing. Issue and redeem markers in compliance with approved credit procedures; manage front money transactions including deposits, withdrawals, redemptions, and safekeeping. Perform cashless wagering transactions such as account funding, withdrawals, and balance inquiries using approved systems. Cash personal checks and process cash advances by vendor instructions and company guidelines. Verify and redeem acceptable foreign currencies. Balance assigned cash drawer and bank at the beginning and end of each shift; resolve discrepancies and reconcile daily reports and paperwork. Prepare and document all recordable transactions in accordance with company standards, Title 31, AML, and all applicable gaming regulations. Safeguard company assets including cash, chips, TITO tickets, cashless instruments, and other negotiable items. Enroll guests in the Genting Rewards program, issue player cards, and ensure accurate data entry and account updates. Provide information on promotions, reward points, tier benefits, and casino events. Support marketing and promotional events by processing entries, redemptions, and rewards. Assist guests with the Resorts World Las Vegas mobile app, including registration, login support, account linking, and navigation of features such as rewards and cashless wagering. Resolve member issues within authorized limits while maintaining brand standards and delivering courteous, professional service. Maintain a clean, safe, and organized work environment. Use personal device/cellular phone for job related operational tasks, job duties, review of company documents, etc. Perform other duties as requested. Qualifications: – Includes but is not limited to: Ability to work flexible schedules, including nights, weekends, a