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Spa Concierge

Peppermill Resort Spa Casino

Reno, NV$16/hr–$29/hr· $22/hr med.Full-timePosted May 13, 2026

About the Role

Peppermill Resort Spa Casino is seeking a qualified Spa Concierge to join their team in Reno, NV. This is a full-time position offering competitive compensation and benefits in a premier gaming environment.

Key Responsibilities

• Perform all duties required for the Spa Concierge role in accordance with state gaming regulations
• Maintain a professional and guest-focused demeanor at all times
• Collaborate with supervisors and team members to ensure smooth operations
• Adhere to all internal controls, policies, and procedures

Requirements

• Must be 21+ years of age
• Ability to obtain and maintain applicable gaming license (NV)
• Prior casino or hospitality experience preferred
• Excellent communication and customer service skills

Application Preparation

All certifications

Licensing Requirements

Nevada

Washoe County Sheriff's Work Card

Required for employees working in Washoe County (Reno area) gaming establishments. Applied for through the Washoe County Sheriff's Office.

$60–$801–3 week process

Apply

Note: Nevada requires a state gaming work permit AND a county sheriff's work card. The sheriff's card is employer-specific in Clark County. Gaming employees must apply for a work permit within 30 days of hire.

Strengthen Your Resume

Specify PMS systems: Opera, Maestro, Infor HMS, Lightspeed
Note hotel classifications where you have worked: AAA diamond rating or Forbes stars
Include ADR, RevPAR, and occupancy context if you have held revenue-adjacent roles
List any AHLEI certifications completed or in progress: CHA, CHM, CFDR