Security Officer

About the Role

Security Officers are responsible for the safety of patrons, employees and the Wynn and Encore Property. In addition, Security Officers are responsible for ensuring all laws and policies are followed while being responsible for creating a positive guest experience by adhering to the Forbes five-star standards and the Wynn and Encore Core Values and Behaviors. Responsible for maintaining the Wynn standards of exceptional service to patrons and employees Will adhere to all Forbes Five Star standards in order to maintain the integrity of the Wynn|Encore Las Vegas ambiance while promoting hotel facilities and services. Understands and is well-versed in the resort, hotel features and services including all outlets, hours of operation, activities and events available to patrons. Work to resolve any issue that arises from either patrons or employees Will promote a positive guest experience at all times. Maintain a professional appearance at all times, regardless of outside influences. Will enforce safety policies and procedures in their area of responsibility to ensure a safe environment for all patrons and employees Patrol the property to observe persons and activities, ensuring compliance with applicable laws and Wynn policies. Standing post to observe persons and activities on property to ensure compliance with applicable laws and Wynn polices. Perform tower door ajar calls and other calls for service in the towers. Respond to calls for service, evaluate the situation, work towards a successful resolution and communicate status with management Respond to incidents where there are threats or acts of violence against either patrons or employees and detain individuals if necessary in accordance with company policy and applicable laws Gather all initial and applicable information from persons involved in security or safety related incidents. Perform crowd control and scene management Perform table game fills and credits. Escort cash and chip transfers to and from the gaming