MGM Resorts International
Las Vegas, Nevada The SHOW comes alive at MGM Resorts International Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests. THE JOB: As a International Marketing Director, you will expedite processes, use appropriate judgment and make decisions to execute casino customer requests. This position involves evaluating customer activity to provide tailored incentives, managing reservations through advanced systems, and ensuring seamless service in collaboration with property teams. This position is based in one of our corporate offices located in Las Vegas, NV at one of our properties. This position will not have any direct reports. THE DAY-TO-DAY: Determine and evaluate customers’ casino activity to provide corresponding incentives and has authorization to approve limited amount of allowance (rooms, food, beverage, events tickets, promo chips, free play, airfare or discounts). Maintain and develop property’s customer base to support increasing the customer development efforts. Manage customers’ reservations by using VIPR/AUTOCAB, OPERA & PATRON management systems. If authorized, grant limited amount of marker authorization limits to qualifying customers. Make critical business decisions regarding customer credit lines, allowances, and comps. Assist in managing customers to profitable levels. Work in conjunction with Casino Marketing, Marketing Executives and property personnel to assist and facilitate in-house casino customers. Attend special event functions when appropriate to promote marketing efforts and greet customers. May attend quarterly Receivable Meetings to provide updates to the Corporate Finance group. Maintain highly confidential casino customer information by enforcing the privacy of all gues
These credentials make you a stronger candidate for marketing roles and can increase your starting pay.
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This position requires a NV gaming license. CasinoComp provides step-by-step license guidance for all markets.