Beverage Bar Back

About the Role

The Beverage Bar Back will provide friendly, excellent service to every customer as well as keep the beverage area clean and stocked at all times. Responsible for delivery of requisitioned bar supplies (i.e., CO2 canisters, liquor, wine, beer, fruit, glasses, matches, ashtrays, ice, etc.). Position requires extensive physical exertion of the arms, hands and legs, the use of four wheel carts, four-wheel ice containers and two-wheel trash containers. Tasks include pushing, pulling, lifting, bending, walking and reaching. Position requires the ability to communicate effectively in English. All duties are to be performed within the guidelines of the Seneca Gaming Corporation’s policies and procedures, Internal Control Standards and objectives. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: 1. Provide exceptional customer service to all patrons and communicate in a pleasant, friendly and professional manner at all times. Maintain a professional work environment with supervisors, managers and staff. 2. Adhere to all food and beverage policies, procedures and liquor laws. Adhere to TIPS Certification and Alcohol Awareness, food safety policy and procedures. 3. Must complete all required SGC Training programs within nine (9) months from commencement of employment. 4. Maintain a current understanding of all policy and guidelines regarding information security including the Seneca Gaming Corporation Acceptable Use Policy. Understand and comply with all information security policies and procedures at all times. 5. Attend all necessary meetings. 6. Duties, responsibilities, requirements and expectations pertaining to this job are subject to change as needed. Hours are determined by a 24-hour schedule. 7. Be knowledgeable of casino promotions and events in order to provide answers to customer questions. Inform customers of forthcoming special events and other facilities, such as food service, etc. 8. Obtain supplies and equipment for each beverage station and place fruits, glasses an